Welcome to The Other Woman & The Wife! Your privacy is important to us.
The Other Woman & The Wife is dedicated to guiding your self-discovery and growth journey with a variety of services, with transparency and trust being at the core of our experience together. We encourage you to review the Privacy Policy whenever you access the Site or Community or otherwise interact with us to stay informed about our information practices and the choices available to you.
INTRODUCTIONThis Privacy Policy (“Policy”) explains how The Other Woman & The Wife (“we,” “us,” and/or “our”) collects, uses, and discloses information from individuals (“you” and/or “your”) who access and use our website located at www.towtw.com (“Site”), including any content, materials, products or services available through the Site, our online community (“Community”), or mobile or downloadable applications. Your use of the Site is also subject to our Terms of Service.
We reserve the right, at our discretion, to change, modify, add, or remove portions of this Privacy Policy at any time. If changes are made, we will revise the date at the top of this Policy and, when necessary, notify you through additional means such as email or platform notifications.
If you have any questions or concerns, you may contact us using the information at the end of this Policy.
DATA COLLECTIONPersonal Information We Collect
We collect Personal Information in a variety of ways, including through our Services and from other sources, as set out in this Policy below. If you do not provide required information, we may not be able to deliver certain services. We will note which Personal Information is required to provide our Services at the time of its collection. If you disclose any Personal Information relating to other people to us, you represent that you have the authority to do so and to permit us to use the information in accordance with this Policy.
Information You Provide Directly
Registration and Profile Information. When you open an account with us through the Site (“Account”), we may ask you to provide us with identifiers and contact information
Depending on the service you use, we may collect:
- Full name, email address, and contact details when you register an account.
- Payment details when you make purchases.
- Phone number or social media handle (optional) for coaching services.
- Information submitted through forms, messages, or comments.
Examples by service include:
- Coaching: Required – name, email, and payment info. Optional – phone number and background details.
- Community Support Groups: Required – name, payment, and account setup.
- Courses: Required – name, email, phone number, and payment info.
- Retreats: Details provided during sign-up when applicable.
Communications and User Content
We collect content you submit through interactions with our Site such as chat messages, forms, posts, or social media engagement. If you send messages to other members, we and our service providers may receive the contents and related metadata.
Payment Information
If you make a purchase, your payment is processed securely by Stripe. We do not store your payment details, but we retain records of transaction metadata for support and legal purposes. Please review Stripe’s Privacy Policy for more details on their handling of payment data.
Information Collected Automatically
- Device identifiers such as IP address, browser type, and operating system.
- Usage data including pages visited, links clicked, and browsing behavior.
- Geolocation derived from IP address or other signals.
- Cookie and pixel data used for analytics, security, and service delivery.
You can modify your browser settings to refuse or delete cookies. Note that some features may not function properly without them.
Information from Third Parties
We may receive additional information from third parties such as social media platforms, partners, and other users. For example, connecting your social media profile may allow us access to public portions of your profile or contacts.
Health-Related Information
We do not collect or store health information subject to HIPAA. However, we may collect wellness-related data (e.g., emotional or behavioral inputs) voluntarily shared with us for coaching or support purposes. We treat such data with extra care and do not sell or disclose it except as needed to fulfill services or comply with law.
You may request access to or deletion of such data at any time by emailing hello@towtw.com.
DATA USEOur primary goal is to provide you with exceptional services. We use the information we collect to customize your experience and operate efficiently.
How We Use Your Information
- Provide, maintain, and improve the Site and Services.
- Personalize your experience and deliver content relevant to your interests.
- Process payments and maintain transaction records.
- Send administrative notifications, updates, and alerts.
- Respond to inquiries, support requests, and feedback.
- Communicate offers, promotions, and news we believe may interest you.
- Monitor usage trends and analyze the performance of our services.
- Detect, investigate, and prevent fraudulent or illegal activity.
- Administer contests, sweepstakes, or promotional entries.
- Improve our understanding of user needs through aggregated data.
- Comply with legal obligations and enforce our terms and rights.
DATA DISCLOSURE
When We Share Your Information
- With affiliates, subsidiaries, and partners for internal purposes.
- With CircleCo, Inc., our platform provider, to facilitate your use of the Community.
- With vendors and service providers who assist in operating our Site and Services.
- With other Community members if you voluntarily post or share information.
- With analytics providers for performance monitoring and improvement.
- With law enforcement or authorities when legally required or to protect safety or rights.
- In case of a merger, acquisition, asset sale, or similar corporate transaction.
- With your consent or as otherwise directed by you.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect information from children. If we become aware that data has been collected from someone under 18, we will take steps to delete it.
YOUR CHOICE AND RIGHTSManaging Your Information
- You may update or correct your account details by logging into your account.
- To delete or deactivate your account, email us at hello@towtw.com.
- You may withdraw consent to location sharing through device settings.
- Marketing emails include unsubscribe links; administrative emails will still be sent.
- You may disable mobile push notifications via your device’s settings.
Do Not Track
Our Site does not respond to 'Do Not Track' signals due to a lack of uniform industry standards.
PRIVACY RIGHTSCalifornia Consumer Privacy Act (CCPA)
- If you are a California resident, you have the right to:
- Request access to categories and specific pieces of personal information we’ve collected.
- Request deletion of your personal data.
- Know the sources, purpose, and third-party sharing of your information.
- Be informed whether your personal information has been sold or disclosed.
- Not be discriminated against for exercising your CCPA rights.
General Data Protection Regulation (GDPR)
If you are a resident of the EU or EEA, you may:
- Access, update, or delete your personal data.
- Request correction of inaccurate or incomplete data.
- Object to processing or request processing restrictions.
- Receive a portable copy of your data in a common format.
- Withdraw consent at any time, where applicable.
To exercise these rights, email hello@towtw.com. We may verify your identity before proceeding. Note that your data may be processed outside of your country, including in the United States.
ADDITIONAL INFORMATIONData Controller
The Other Woman & The Wife is the data controller of the information collected through the Site and Community. CircleCo, Inc. is a processor that powers our platform. Please refer to their Privacy Policy for further information.
Security
We take reasonable measures to secure your information. However, no system is completely secure. We encourage you to use strong passwords and protect your own data accordingly.
International Transfers
Our Site is based in the United States. If you access it from outside the U.S., your data may be transferred and processed in countries that may not offer the same data protection standards.
Governing Law and Venue
This Policy is governed by the laws of the State of California. Any disputes arising from or related to this Policy shall be resolved exclusively in the courts located in California.
Contact Us
For questions or concerns, contact us at: hello@towtw.com.